Terms & Conditions
Welcome to UPENDS official online store.
By accessing and using this website, you agree to comply with the following Terms and Conditions.
1. General Information
This website is operated by UPENDS.
We provide customers with authentic UPENDS products through our official online store.
2. Product Information
We make every effort to ensure that product descriptions, images, and information are accurate.
However, slight differences may occur due to product updates, screen settings, or manufacturing improvements.
3. Orders
By placing an order on our website, you agree that:
- All information provided is accurate
- You are responsible for checking your order details before payment
- Orders are subject to product availability
4. Pricing
All prices displayed on our website are listed in EUR (€).
As an official UPENDS store, we provide direct-from-brand pricing without unnecessary middlemen.
5. Payment
We accept secure payment methods including:
- PayPal
- Credit/Debit Cards
- Other available payment options displayed during checkout
6. Delivery
Orders are shipped from European inventory through DHL or other trusted logistics partners.
Free shipping applies to qualifying orders according to the current shipping policy.
7. Returns & Refunds
Returns and refunds are handled according to our Returns & Exchanges Policy.
Customers must follow the required return process before sending products back.
8. Customer Support
Our professional customer service team is available to assist with:
- Product questions
- Order issues
- Delivery problems
- After-sales support
Contact:
9. Changes to Terms
UPENDS reserves the right to update these Terms and Conditions when necessary.
Any changes will be published on this page.
10. Contact Information
For any questions:
Email:
[email protected]