Payment Terms
At UPENDS, we aim to provide a secure, convenient, and reliable payment experience for customers across Europe.
All payments made through our website are processed securely using trusted payment providers.
1. Accepted Payment Methods
We support a variety of secure payment options to make your shopping experience easier.
Available payment methods may include:
- PayPal
- Credit and Debit Cards
- Bancontact
- Other secure local payment methods
The available payment options may vary depending on your location, order details, and payment provider availability.
You can view all currently available payment methods during the checkout process.
2. Secure Payment Processing
Your payment security is our priority.
All transactions are processed through secure payment systems designed to protect your personal and payment information.
UPENDS does not store your complete payment card details.
3. Payment Authorization
When placing an order, you confirm that:
- The payment information provided is accurate and valid;
- You are authorized to use the selected payment method;
- The payment can be successfully processed before your order is shipped.
4. Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing your order details.
If we do not receive payment confirmation, your order may not be processed.
5. Payment Issues
If you experience any problems during payment, please try another available payment method or contact our customer support team.
Our team will be happy to assist you.
Email:
6. Currency
All prices displayed on our website are shown in EUR (€).
Any additional charges applied by your payment provider or bank are the customer's responsibility.
7. Refunds
If a refund is approved according to our Returns & Exchanges Policy, the refund will be issued through the original payment method used for the purchase.
Processing times may vary depending on your payment provider.